I am also very proud to be invited to speak at Ask Direct (Damian’s agency)’s Summer School in Sept 2016. Click here to find out more about the event.
- Stewardship 3 Easy Steps Presentation Slides
- Customer Care Feedback Handling Guide Mini Give Away
- Customer Care Training - Module Overview (Pareto)
- Donor Feedback Log Template
- Examples of lovely thank you communications
- Nice donor cards from Maude at Children of the Street Society
- Example welcome program
- Should we thank? Proof in numbers? AND how to construct a thank you test.
My next webinar - 30th June / 1st July - limited spaces still available
Finally, if you're interested in my next webinar on Stewardship and Mid Value Donors, this is a reminder that it's happening today and tomorrow - 30th June and 1st July. There are limited spaces still available on each of the 3 time slots (depends on your time zone).
ll registrants get a recording and the slides, and if you are free for one of our three time slots on Thursday or Friday (depends on your time zone) you can attend live.
If you haven’t registered, you can register here.
This is your chance to register to watch Fiona McPhee and Sean Triner live. This webinar will be very useful and practical as usual. BUT it is relevant to major donor, mid value, bequest and all direct marketeers too.
Here is what Valeria Esposito from UNHCR Italy said about the recent webinar:
"We had so much fun participating in this webinar! It gave us a lot of useful tips on how to bring our Middle donor programme to the next level. We feel that now we can conquer the world of mid-value giving. Thank you for sharing your wisdom!"
And check out these awesome handouts you get!
Even if you can’t make it live, all registrants get the recording of the webinar, the slide deck AND all those bonus handouts.
Click here to register if you haven’t already.